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How the College Cost Transparency Initiative Helps Build Trust and Attract Students

September 17, 2024
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Key Takeaways

  • The College Cost Transparency Initiative (CCTI) strives to provide students and their families with better clarity, accuracy, and understanding of college costs.
  • To comply with the CCTI, specific components must be included and displayed prominently on every financial aid offer.
  • Joining the CCTI demonstrates your commitment to honesty, transparency, and ethical practices in financial aid communication.

Students and their families want clear, consistent, and honest information about college costs. With the continued rising expense of college, straightforward communication allows families to make informed decisions about the investment required to achieve their educational goals.

What is the College Cost Transparency Initiative?

The College Cost Transparency Initiative (CCTI) was created by a task force of higher education leaders with the goal of improving the communication of student financial aid offers.

The CCTI strives to provide students and their families with better clarity, accuracy, and understanding of college costs.

To comply with the CCTI, the following components must be included and displayed prominently on every financial aid offer:

  • Cost Breakdown: An estimate of the total cost of attendance, detailing both what needs to be paid to the college or university (tuition and fees) and what might be paid to others (living expenses).
  • Types of Financial Aid: A clear separation of the aid offered, including:
    • Grants and Scholarships: Aid that doesn’t need to be repaid
    • Loans: Aid that must be repaid
    • Student Employment: Opportunities for work
  • Net Price: The estimated net cost for the student, calculated by subtracting grants and scholarships from the total cost of attendance.
  • Aid Details: Information on whether the financial aid is a one-time offer or renewable, including any renewal requirements. This can be provided directly on the aid offer or through an easily accessible link.
  • Clear Labels: All loans must be explicitly labeled as “loans.”
  • Common Terms: Use familiar terms and definitions.
  • Additional Information: Financial aid offers should include the following, either directly on the offer, as supplementary materials, or through accessible web links:
    • Employment Details: If student employment is offered, provide information about job requirements and placement.
    • Loan Terms: If federal loans are included, explain the terms and how much the debt could cost over time.
    • Next Steps: Clear instructions for students on accepting or declining their financial aid and updating their estimated costs (like housing), along with important deadlines and contact details for the financial aid office.
  • Are you unsure if your communication meets the criteria? Our team can help you create clear notifications and consumer information that keep you in compliance.

Benefits of Joining the CCTI

As a CCTI partner, your school will be featured on the CCTI website’s "partner institutions" list, aligning you with other institutions nationwide that are committed to promoting fairness, accessibility, and clarity in the financial aid process — key factors in fostering a more equitable higher education landscape.

Participating in the CCTI can be seen as a commitment to honesty, transparency, and ethical practices in financial aid communication.

Adopting CCTI best practices can also help enhance your school’s reputation and build trust with prospective and current students. Additionally, adhering to CCTI standards will ensure you stay compliant with evolving regulations.

Negative Impacts of Unclear College Costs

While the CCTI is not mandated, it helps institutions minimize the risks associated with not providing clear and detailed cost breakdowns:

Increased Administrative Burden

Schools may face a higher volume of questions and complaints from confused students and families, straining administrative resources. Inaccurate or unclear information can lead to errors that require additional administrative time and effort to correct.

Potential Compliance Issues

Lack of clarity in financial aid offers can lead to non-compliance with federal and state regulations, potentially resulting in penalties or loss of funding.

Damage to Reputation

If students and families find the financial aid process confusing or misleading, it can damage the institution’s reputation for integrity and reliability.

Next Steps for Higher Education Institutions

With ongoing challenges in financial aid, such as the delayed FAFSA released and persistent technical issues, simplifying the complexities of college costs and financial aid can significantly benefit students.

For institutions looking to meet CCTI standards, Eide Bailly can help.

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About the Author(s)

Susan Stephenson Photo

Susan Stephenson

Senior Manager
Susan has 20 years of experience in higher education as a Financial Aid Director, Admissions Director and Enrollment Management Executive Director overseeing multiple student services areas. She is a respected leader in state, regional and national financial aid and admissions associations, including serving on boards as President, Treasurer, and Secretary; chairing many association committees, such as Training, Membership and Diversity, Equity, Inclusion & Belonging; and serving as a leadership mentor in financial aid. She is a sought-after speaker at industry conferences and has presented at all levels. Her favorite volunteer gig was as a faculty member for many years at RMASFAA’s annual Summer Institute, a nationally recognized week of intensive training for financial aid administrators.